Stay safe — every booking, every stay
From verified hosts to secure payments, BookmyStay is built so you can travel Tanzania with peace of mind.
Verified hosts only
Every host submits TIN, business licence and ID. Our local team reviews each property within 24 hours before it appears in search.
Secure payments
All payments run through licensed Tanzanian aggregators. We're PCI-DSS SAQ A — your card never touches our servers.
24/7 Tanzania desk
Real humans in Dar, on call when plans change. Average response time on WhatsApp: 4 minutes.
Trust the gut
If a listing or message feels off, report it. We investigate every flag within 24 hours and refund you if something's wrong.
Your safety while you travel
- Use the in-app messaging until you arrive — never share full payment details outside BookmyStay.
- Confirm check-in instructions with the host the day before. We provide host phone numbers on every booking.
- Trust ratings: properties below 4.0 stars are reviewed and may be suspended.
- For unfamiliar areas, use the in-app map and our recommended transport partners.
Emergency contacts in Tanzania
What we'll never ask
BookmyStay will never ask you to:
- Pay outside the platform via personal mobile money or bank transfer.
- Share your password or PIN with our staff or your host.
- Continue conversations on third-party apps before you've booked.
If anyone — including someone claiming to be a host — asks for any of the above, report immediately to support@bookmystay.co.tz.
See something off? Tell us.
A 30-second report keeps the platform safe for everyone.